Business Development & Research Associate

We are seeking a detail-oriented and reliable Business Development & Research Associate to assist with client services and internal digital processes. This role focuses on administrative support, accurate documentation, and providing a positive client experience within a structured, compliance-driven environment.

This is a great opportunity for someone interested in financial technology, digital platforms, and process improvement.

Key Responsibilities

— Support daily digital processes and assist clients with platform-related inquiries

— Accurately log, track, and manage tasks using internal CRM systems

— Review and verify records under supervisory guidance to ensure accuracy and compliance

— Collaborate with internal teams to ensure timely and accurate completion of workflows

— Maintain organized and confidential documentation in accordance with company policies

— Follow established security, data privacy, and compliance procedures

Qualifications

— Strong attention to detail and organizational skills

— Clear written and verbal communication skills

— Comfortable using web-based platforms, CRM systems, and digital tools

— Ability to follow structured procedures and meet deadlines

— Self-motivated with a willingness to learn

— Reliable laptop and high-speed internet connection

Preferred (not required)

— Previous experience in customer support, administrative support, or fintech environments

What We Offer

— Competitive compensation based on experience

— Structured onboarding and training

— Opportunities for professional growth

— Supportive and collaborative team environment

— Stable, long-term remote opportunity

If you are looking to build your experience in digital support and client services within a professional remote environment, we encourage you to apply.